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Highlands Tax
Open position

Front Office and Client Coordinator

Be the first person clients see and hear during the busiest months. Keep the schedule honest, the documents organized, and the room calm.

This is a sample listing, not a real opening. It shows the shape of a real posting. It is excluded from search indexing and emits no job structured data, so nobody finds it and applies for a job that does not exist.

Employment type
Seasonal, January through April
Location
In office, Bardstown Road, Louisville KY
Schedule
Filing season hours, including some Saturdays
Posted
January 6, 2026

What you would be doing

  • Answer the phone and greet people who come in.
  • Book, confirm, and reschedule appointments.
  • Receive and organize client documents carefully.
  • Keep the checklist conversation going so people arrive prepared.
  • Keep the coffee on and the waiting area comfortable.

What we are looking for

  • Warmth on the phone, especially with people who are stressed.
  • Real organization under pressure.
  • Careful handling of confidential paperwork.
  • Basic computer comfort.

Nice to have, not required

  • Front desk experience in a professional office.
  • Previous tax season experience anywhere.

Pay

We have not published a range for this role. That is not a dodge, it just has not been written down for this website yet. We talk about pay plainly in the first conversation, before either of us spends much time, and we will not waste your afternoon if the number does not work for you.

How to apply

Start with a conversation

Send a short note about yourself and why this appeals to you. A formal cover letter is not necessary. If you have a resume, attach it. If you do not have one yet, say so and tell us what you have done instead.

Please do not send a Social Security number, date of birth, bank details, or a photograph of your ID when you first get in touch. No legitimate employer needs any of that to start a conversation, including this one. This site does not accept resume uploads, because no secure, configured file storage is set up for it. Attach your resume to an email instead, or bring it to a conversation.